Terms of Service

Last updated: 14 June 2026

By using reelm.co or our services, you agree to these terms.

What we do

Reelm edits long-form content into short-form vertical videos. We provide editing craft — hook-first cuts, captions, pacing, colour/audio polish — designed to support watch-through and retention.

What we don't promise

We do not guarantee views, followers, virality, leads, or sales. Those depend on your offer, audience, and the platforms' algorithms, which are outside our control. We are responsible for the quality and timeliness of the editing we deliver, not for outcomes we don't control.

Free sample

We offer one free sample edit per prospect, produced from content you provide, as a no-obligation demonstration. It does not create an ongoing contract.

Your content & rights

You confirm you have the rights to any footage you send us.
You keep ownership of your content. You grant us a limited licence to edit it to produce your sample / deliverables.
We may show finished edits in our portfolio only with your permission (see Privacy Policy).

Payment

Paid orders are placed and processed through Fiverr, subject to Fiverr's terms, escrow, and buyer protection. Revisions and delivery scope are as stated on the gig / order.

Liability

The site and services are provided "as is." To the extent permitted by law, our liability is limited to the amount paid for the relevant order. Nothing here excludes rights you have under Australian Consumer Law.

Changes & contact

We may update these terms; the "last updated" date will change. Questions: hello@reelm.co. Governing law: Australia.

Reelm operates as a sole trader based in Australia. Contact: hello@reelm.co.